GENERAL MEAL INFO
What is Taylor Made Meal Prep?
We provide pre-packaged, portion controlled, nutritious meals, made fresh for your use during the week. Your weekly meals are available for pick up or delivery. Meals can be picked up at our commercial kitchen location or we can deliver them right to your home.
What if I have food allergies?
We use best practices and make every effort to avoid cross contamination, but we cannot guarantee that there won’t be any cross contamination with your meals.
We urge you to use caution when ordering TMMP meals, as they may contain common allergens such as peanuts, nuts, dairy, and wheat. If you suffer from food allergies, we encourage you to contact us ahead of time to communicate any questions or concerns you may have regarding allergens.
How are the meals packaged?
Our meals are portioned individually and delivered in self-serving, commercial grade plastic containers with secure, snap lids to ensure maximum freshness and flavor.
What are the reheating instructions?
All of our meals are delivered fresh and can be reheated for use during the week. Our meals can be reheated in the microwave safe container provided, on high for 60-90 seconds or until internal temperature reaches 160 degrees. For our breakfast options, we suggest 30-45 seconds. If using oven, 350-degrees for 10-15 minutes. *Remember to transfer food from the provided container to an oven safe dish.
How long will my food last?
We ask that you enjoy your Taylor Made Meal within 4 days to maintain quality and freshness. We recommend breakfast options be consumed within 2 days to maintain quality and freshness.
Do you recycle meal containers?
We are unable to accept used containers back into our facility due to sanitation and food safety reasons. We kindly ask our customers to participate community recycling programs.
What do I do if I have an incomplete or damaged order?
If you notice an issue with your order, please report it at firstname.lastname@example.org within 24 hours.
MEAL PLANS AND ORDERING
How do I order?
All orders are done online, on our easy to use website. All meals are paid prior to delivery via credit/debit card or PayPal. You create a meal plan, can also add à la carte
breakfast items and submit your order every week, no later than Friday at 5:00 PM.
How often do you change your meal plan menus?
New menu items are published on our website each week, with a variety of proteins, vegetables, and carbs choices so you can build your personalized meals. You can even add all vegetables, if watching carb intake, and will have vegetarian options as well.
Is there an ordering deadline?
We have an order cut-off time of 5:00 PM on Friday for delivery/pick-up of your meals on Sundays between 3 PM – 5 PM.
What if I want to change my meal order for next week?
You can place and/or edit your order anytime between Tuesday and Friday at 4:00 PM for the meal plans you would like to have delivered to you for the next week, on Sunday.
DELIVERY AND PICK UP
Do you deliver to my area?
Taylor Made Meal Prep delivers meals to homes and businesses located within the Greater Baltimore area — Baltimore City and Baltimore County. If you have questions about your delivery zone, please contact us at email@example.com
What time will my delivery arrive?
All meal plan deliveries will arrive between 3 pm – 5 pm on Sundays. Our delivery team does not accept cash on delivery. Meals must be paid prior to delivery.
Is there a delivery charge?
Yes, there is a delivery fee of $5.00
Do I have to be at home/work to receive my delivery?
Yes, you (or whomever you designate 18 yrs older +) will need to be present for delivery. We will deliver between the designated time to the address provided when ordering.
We do not leave deliveries on doorsteps, windows, other addressed not on order, etc. We will not be responsible for meals that are undeliverable due to no one present.
What if I need to change my delivery address at the last minute?
If you need to change your delivery address last minute, please contact at least 24 hours in advance — by 5pm on Saturday or sooner, to ensure that you receive your delivery on Sunday at the correct address.
Where do I pick up my Taylor Made Meals?
If you choose to pick up your meal, we have two convenient locations. Meal pick-up is between 3 – 4:30 pm on Sundays at
9631 Liberty Road Suite J
Randallstown, MD 21133